Welcome to the Customer Service and Support Center

The Customer Service and Support Center website provides information about the Medicare Part C and Part D programs, as well as the Medicare-Medicaid Financial Alignment Initiative (FAI).

Important Update

Front-End System Maintenance

System Maintenance is scheduled for Sunday, September 15, 2024, and all Front-End Systems will be unavailable from 6:00 AM - 12:00 AM ET. Please refrain from submitting any files during this period.