Emergency and Disaster Instructions

Published 03/31/2022

When a natural disaster, extreme weather or other emergency occurs that affects Medicare providers and the beneficiaries that they serve, special emergency-related policies and procedures may be implemented by the Centers for Medicare & Medicaid Services (CMS). For detailed information on these policies and procedures, please see the following resources:

This section provides information regarding the 2019 Novel Coronavirus (COVID-19). CMS has developed helpful information regarding the 2019 Novel Coronavirus (COVID-19).

Railroad Medicare COVID-19 Hotline
The Railroad Medicare COVID-19 hotline can be reached at 888-882-7931 between the hours of 8:30 a.m. to 7 p.m. ET. Representatives can assist with provisional enrollment and information about accelerated payment requests. 

COVID-19 Vaccines

Coronavirus: Overview

General Information and Updates

  • CMS Coronavirus Partner Virtual Toolkit

CMS MLN Connects

  • MLN Connects — Thursday, August 27, 2020: COVID-19: Training to Strengthen Nursing Home Infection Control Practices
  • MLN Connects — Thursday, August 20, 2020: Routine Provider Inspections Resume
  • MLN Connects — Thursday, August 13, 2020: COVID-19: CMS/CDC Nursing Home Training Series Webcast – August 13
  • MLN Connects — Thursday, August 6, 2020: Physician Fee Schedule Proposed Rule Listening Session: Register Now
  • MLN Connects Special Edition — Tuesday, August 4, 2020: PFS, OPPS, and IRF: FY 2021 Payment Rules
  • MLN Connects Special Edition — Friday, July 31, 2020: FY 2021 Medicare Payment Policies for IPFs, SNFs, and Hospices
  • MLN Connects Special Edition — Thursday, July 30, 2020: Payment for COVID-19 Counseling, Reporting Hospital Therapeutics, Out-of-Pocket Drug Costs
  • MLN Connects — Thursday, July 30, 2020: COVID-19 Impacts on Medicare Beneficiaries – Updated Data
  • MLN Connects Special Edition — Thursday, July 23, 2020: COVID-19: New Resources to Protect Nursing Home Residents
  • MLN Connects for Thursday, July 23, 2020: Telemedicine Hack: 10-Week Learning Community for Ambulatory Providers
  • MLN Connects for Thursday, July 16, 2020: Nursing Homes & COVID: Five Things to Know, Additional Resources, Training
  • MLN Connects for Thursday, July 9, 2020: ICD-10-CM Diagnosis Codes: FY 2021
  • MLN Connects Special Edition — Monday July 6, 2020: News
  • MLN Connects for Thursday, July 2, 2020: Attend Nursing Home Training Series Webcasts
  • MLN Connects Special Edition — Friday, June 26, 2020: News
  • MLN Connects for Thursday, June 25, 2020: COVID-19: New Data Details Impacts on Medicare Beneficiaries
  • MLN Connects Special Edition — Friday, June 19, 2020: COVID-19: Using the CR Modifier and DR Condition Code
  • MLN Connects for Thursday, June 18, 2020: COVID-19 Diagnostic Laboratory Tests: Billing for Clinician Services
  • MLN Connects for Thursday, June 11, 2020: COVID-19: Reopening Health Care Facilities
  • MLN Connects for Thursday, June 4, 2020: MLN Connects for June 4, 2020
  • MLN Connects Special Edition — Monday, June 1, 2020: COVID-19: Using the CR Modifier and DR Condition
  • Special Edition MLN Connects — Friday, May 29, 2020: New COVID-19 FAQs on Medicare Fee-for-Service Billing
  • MLN Connects for Thursday, May 28, 2020: MLN Connects for May 28, 2020
  • MLN Connects for Thursday, May 21, 2020: Join Upcoming COVID-19 Calls
  • Special Edition MLN Connects — Friday, May 15, 2020: COVID-19 deadlines, new releases, and important calls
  • MLN Connects for Thursday, May 14, 2020: IPPS/LTCH PPS: FY 2021 Proposed Rule
  • Special Edition MLN Connects — Tuesday, May 12, 2020: COVID-19: Additional Waivers, Price Transparency, and the CMS
  • Special Edition MLN Connects — Friday, May 8, 2020: COVID-19: Nursing Home Reporting, Updated Telehealth Video, Pharmacies & Other Suppliers Can Enroll as Labs, IRF Flexibilities
  • MLN Connects for April 30, 2020: COVID-19: Lessons from the Front Lines
  • Special Edition MLN Connects — April 27, 2020: COVID-19: CMS Reevaluates Accelerated Payment Program and Suspends Advance Payment Program 
  • MLN Connects for April 23, 2020: Report Clinical Trial Data to Fight COVID-19 & Earn MIPS Credit 
  • Special Edition MLN Connects — April 20, 2020: COVID-19: Nursing Home Transparency, Recommendations for Areas with Low Incidence of Disease 
  • Special Edition MLN Connects — April 17, 2020: COVID-19: RHC & FQHC Flexibilities, Increased Payment for Lab Tests, Hospital Waivers, Call Audio and Transcript
  • Special Edition MLN Connects — Wednesday, April 15, 2020: COVID-19: Reprocessing Hospital Claims, Essential Diagnostic Services, Non-Invasive Ventilators 
  • Special Edition MLN Connects — Friday, April 10, 2020: COVID-19: Infection Control, Maximizing Workforce, Updated Q&A, CS Modifier for Cost-Sharing, Payment Adjustment Suspended 
  • MLN Connects for Thursday, April 9, 2020: Important COVID-19 Updates 
  • Special Edition MLN Connects — Tuesday, April 7, 2020: COVID-19: Telehealth Video, Coinsurance and Deductible Waived, ASC Attestations, Ambulance Modifiers, Lessons From Front Lines, MLN Call Today
  • Special Edition MLN Connects – Friday, April 3, 2020: COVID-19: Telehealth Billing Correction, Nursing Home Recommendations, Billing for Multi-Function Ventilators, New ICD-10-CM Diagnosis Code 
  • MLN Connects Special Edition — Tuesday, March 31, 2020: COVID-19: Regulatory Changes, Telehealth Billing, and Specimen Collection Codes
  • MLN Connects Special Edition — Monday, March 30, 2020: COVID-19: Financial Relief, Nursing Home Telehealth, Quality Reporting, Clinical Laboratories, Hospital Data Sharing
  • MLN Connects for Thursday, March 26, 2020: COVID-19: New Targeted Plan for Health Care Facility Inspections 
  • MLN Connects Special Edition — Thursday, March 26, 2020: COVID-19: Enrollment Relief, Open Payments, Beneficiary Notices 
  • Special Edition MLN Connects — Monday, March 23, 2020: COVID-19: Relief for Quality Reporting Programs and Provider Enrollment 
  • Special Edition MLN Connects — Friday, March 20, 2020: COVID-19: Telehealth and Non-Essential Procedures 
  • MLN Connects for Thursday, March 19, 2020: Medicare FFS Response to the Public Health Emergency on the Coronavirus (COVID-19)
  • Special Edition MLN Connects — Tuesday, March 17, 2020: COVID-19: President Trump Expands Telehealth Benefits for Medicare Beneficiaries During COVID-19 Outbreak
  • Special Edition MLN Connects — Monday, March 16, 2020: COVID-19: FFS Response and Nursing Home Visitor Guidance 
  • Special Edition MLN Connects — Friday, March 13, 2020: COVID-19: Test Pricing, Diagnostic Lab Tests, Pricing & Codes, and EHB Coverage
  • MLN Connects for Thursday, March 12, 2020: 2019 Novel Coronavirus Guidance 
  • Special Edition MLN Connects — Monday, March 9, 2020: COVID-19 Response: CMS Issues FAQs to Assist Medicare Providers 
  • Special Edition MLN Connects — Friday, March 6, 2020: CMS Develops Additional Code for Coronavirus Lab Tests 
  • Special Edition MLN Connects — Wednesday, March 4, 2020: CMS Announces Actions to Address Spread of Coronavirus
  • MLN Connects for Thursday, February 27, 2020: COVID-19 Coding Guidance 
  • MLN Connects for Thursday, February 20, 2020: Bill Correctly for Medicare Telehealth Services

All Health Professional Guidance

  • Medicare Fee-for-Service (FFS) Response to the Public Health Emergency on the Coronavirus (COVID-19) (SE20011 [PDF, 226 KB]) 

Telehealth

 Labs

Billing and Coding

Accelerated Payments

Provider Enrollment


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Immediate Infusion of $30 Billion into Health Care SystemeServices Roster BillingRailroad Medicare Provider Enrollment: Temporary Provisional Medicare Billing Privileges Due to COVID-19Medicare Fee-for-Service (FFS) Response to the 2020 Commonwealth of Puerto Rico EarthquakesCOVID-19 Laboratory Test PricingRailroad Medicare COVID-19 Hotline: Open Saturday, April 4, and Sunday, April 5, 2020CMS Coronavirus Partner Virtual ToolkitCOVID-19 Vaccine Resources: What Partners Need to Know NowCOVID-19 Diagnostic Laboratory Tests: Billing for Clinician ServiceseServices: COVID-19 Transition ModuleModifiers Used During the COVID-19 Public Health Emergency (PHE)Protect Yourself: Avoid COVID-19 Vaccine ScamsCOVID-19 Vaccine and Monoclonal Antibody Therapy Paper Roster Billing PacketRailroad Medicare COVID-19 Provider Enrollment: Temporary Enrollment of Medicare Pharmacies and Other Suppliers as Independent Clinical Diagnostic LaboratoriesRepayment of COVID-19 Accelerated and Advance Payments Began on March 30, 2021Vaccines.gov WebsiteCMS Infographic: Medicare Payment for COVID-19 Vaccination Administered in the HomeMLN Connects Special Edition: Monday, August 2, 2021CMS COVID-19 Vaccine ToolkitsMedicare Fee-for-Service (FFS) Response to the Public Health Emergency on the Coronavirus (COVID-19)MLN Connects for Thursday, November 4, 2021Billing VEKLURY (Remdesivir) Antiviral Medication in Outpatient SettingsCritical Care Services: Implementation February 15, 2022Coming Soon: Offset Percentage Increase for COVID-19 Accelerated or Advanced Payment RefundsImportant Reminder: Medicare FFS Claims Payment Adjustment (Sequestration) ResumesMLN Connects Special Edition: Monday April 4, 2022MLN Connects Special Edition: Wednesday, April 6, 2022MLN Connects Special Edition: Thursday, April 8, 2022MLN Connects for Thursday, April 14, 2021MLN Connects for Thursday, April 21, 2022MLN Connects for Thursday, May 5, 2022MLN Connects for Thursday, May 26, 2022