Contact Claims

Published 01/18/2023

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Self-Service

Claims Payment Issues Log

View system-related claims payment and processing issues.

Claims Submission Error Help

Review reason codes and how to resolve the edit or use them for determining if other action is needed.

Phone

Call 855-696-0705 (toll free)

Hours of operation: 8 a.m. to 5 p.m. ET, Monday through Friday.

Please reference our IVR Call Flowchart (PDF), IVR User Guide (PDF), and IVR Conversion Tool for additional guidance.

Group of People

Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.


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