Welcome to the Customer Service and Support Center

The Customer Service and Support Center website provides information about the Medicare Part C and Part D programs, as well as the Medicare-Medicaid Financial Alignment Initiative (FAI).

Important Updates

System maintenance is scheduled to take place on Sunday August 7, 2022. As a result, the Front-End Systems for RAPS, PDE, Medicare Encounter and Medicare-Medicaid will be unavailable from 7:00 AM to 9:00 AM.