The CSSC web site provides “one-stop shopping” for
Medicare Advantage, Prescription Drug Plans (PDP) and MA-PD plans regarding
risk adjustment and prescription drug data submission needs. Visit http://www.csscoperations.com/new/registration_home_raps.htm
to register for email updates from the CSSC.
The updates will serve as notification that new updated information has
been published to the web site.
CSSC Hours of Operation
The CSSC Operations staff is available Monday – Friday 8am to 7pm ET, with the exception of our corporate observed holidays.
Holiday Schedule
|
HOLIDAY |
Calendar Year 2009 |
Calendar Year 2010 |
|
New Year’s Day |
January 1, 2009 |
January 1, 2010 |
|
Martin Luther King Day |
January 19 |
January 18 |
|
Memorial Day |
May 25 |
May 31 |
|
Independence Day |
July 3 |
July 5 |
|
Labor Day |
September 7 |
September 6 |
|
Thanksgiving Day |
November 26 |
November 25 |
|
Day after Thanksgiving |
November 27 |
November 26 |
|
Christmas Eve |
December 24 |
December 23 |
|
Christmas Day |
December 25 |
December 24 |
Note: Scheduled holidays
occurring on Saturday will be observed the preceding Friday, and holidays
occurring on Sunday will be observed the following Monday.
The Front-End systems are available for submission of risk adjustment and prescription drug data 24 hours a day, 7 days a week regardless of the holidays. The only exception would be from 5:00 PM EST - 10:00 PM EST on Sunday when the systems and equipment are routinely maintained.